dos_and_donts_for_front_office.docx |
duties_and_responsibilities___front_office_organisation.pdf |
front_office_equipments.rtf |
front_office_equipments-2.rtf |
front_office_hierarchy.pdf |
function_areas.pdf |
hospitality_industry.docx |
jargons.docx |
key_terms_or_jargons_used_in_hotel_front.pptx |
tariff-fixation.pdf |
reservations.pdf |
reservation.pdf |
room_status_terminology.docx |
sop_handle_reservation.docx |
sop_telephone_etiquettes.docx |
sop_-_check-_in_process.pptx |
sop.docx |
registration_card_sample.png |
2.establishing_room_rates.pptx |
registration-fo-notes-.pdf |